services
FAQ
• Based on your present concerns, we will match you with a therapist that fits your needs.
• We will set you up in our system and you will receive an email from Insight Neurocognitive and Behavioral Center with a link to access our portal.
• You will be asked to complete several forms prior to your first appointment. The forms include information about required consent forms, payment details, and background questionnaires.
• The first appointment is a clinical interview to review yours or your child’s history and your specific concerns. In the case of minors, the clinical interview is with parents only so that you can openly express your concerns. This session can be in-person or virtual.
• Follow-up appointments are 45-minutes long. Based on the case and clinical appropriateness, it can be conducted in-person or virtually. In case of minors, follow-up appointments are sometimes done with the child alone, with parents and the child together, or parent-only check-ins. We value and encourage parental involvement in the therapy process, particularly with younger children, in order to maximize therapeutic benefits.
These evaluations may be requested for individuals of all ages. Some examples of common referrals include:
– Learning and developmental disorders (e.g., attention, academic concerns, autism)
– Acquired brain injuries (e.g., brain/head injury, stroke, seizures, brain tumors, lack of oxygen, infection)
– Memory and aging (e.g., Mild Cognitive Impairment, Alzheimer’s disease, Dementia, Vascular dementia)
– Impact of medical conditions on the brain and thinking and reasoning skills (e.g., prematurity, diabetes, heart or breathing problems, genetic disorders, treatment for cancer, infectious diseases)
– Changes in personality, emotions and behavior
While there is often variability in testing depending on your specific question(s), each assessment includes the following core components:
- A 15-minute initial screening call to understand concerns and determine the need for services
- A 90-minute to 2-hour diagnostic interview to get background information
- 4-8 hours of face-to-face comprehensive testing, including but not limited to:
o Intelligence
o Learning style
o Attention and Concentration
o Planning, organization, time management
o Memory
o Language
o Mental and motor speed and efficiency
o Visual perception
o Emotions, behavior and personality
- 1-hour feedback session to discuss results and recommendations
- A comprehensive and detailed written report with results and recommendations
- Please arrive 30 minutes prior to your appointment time to allow time to valet park your car, in order to get the evaluation started on time. Valet validation will be provided.
- The duration of the evaluation varies based upon age, the questions being asked, and level of skill.
- If the evaluation is for a child, he/she will be in the evaluation without parents in the room unless deemed necessary by the neuropsychologist.
- Companions and guardians will have a lot of waiting time. There is a waiting area outside the testing room and a restaurant on the first floor. It helps to bring something to do, such as a book to read or a computer.
- We will take rest and snack breaks as needed, as well as a longer lunch break.
You can call our office at 786-220-8366 or email us at info@insightneurocognitive.com for all appointments and questions
We offer flexible payment options to fit your needs. Some of our providers are in-network with a variety of insurance plans, including: Aetna, Cigna, Optum, UnitedHealthcare, Oscar, Oxford Health Plans, Quest Behavioral Health, Carelon Behavioral Health and Ascension (SmartHealth). We also accept credit card, cash, and Zelle for your convenience. To make services more accessible, we offer interest-free payment plans through CareCredit, allowing you to pay over time without interest charges. Click Here to check if you qualify.
Therapy: Payment for psychotherapy is due at the end of each session.
Testing: A non-refundable deposit of $300 is required in order to schedule the first appointment. After requesting an appointment date/time, we will send a credit card authorization form, which must be returned within 24 hours to secure the appointment and avoid cancellation. 50% of the remaining cost is due on the day of the initial evaluation, and the final 50% is due on the last day of testing.
Please note that for services not covered by insurance, we can provide a Superbill (an itemized receipt) that you may submit to your insurance provider for possible reimbursement. However, in those instances we do not communicate directly with insurance companies and cannot guarantee reimbursement.
For appointments or questions about services and benefits, please call our office at 786-220-8366 or email us at info@insightneurocognitive.com.
We request a minimum of 24 hours notice for cancellation of a session. If you do not attend a scheduled session or provide a notice of cancellation that is less than 24 hours, you will be charged the standard therapy hourly rate.
